Warranty terms
We are fully responsible for the quality of our practice and we give warranty for it. Thanks to that, you can be sure that you will not be left alone with a problem.
If you have any question about the procedure, feel free to ask; our dentists will be glad to answer. In our clinic we do our best to inform and educate patients about their treatment to prevent misunderstanding and confusion.
Warranty is valid from the day of the procedure. The term of warranty is to examine teeth condition every six months.
The guarantee lasts:
- Fillings - 3 years.
- Permanent dentures (crowns, bridges) - 5 years.
- Partial and full dentures - 3 years.
- Root canal treatment - 3 years.
The guarantee starts on the day of the treatment. But the condition of the guarantee is a free of charge dental check-up made every six months.
The warranty does not include:
- Temporary fittings – temporary crowns, immediate dentures fitted directly after teeth extraction, which require relining after some time.
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Procedures, which have limited or no warranty (the patient is always informed about the terms of warranty) or procedures that are performed at the patient's request.
- When it turns out, directly after filling a tooth, that the tooth needs root canal treatment, then the filling is refunded but the patient pays for the root canal treatment.
The warranty does not cover the damages caused by the following:
- Inadequate hygiene of oral cavity.
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Not following the dentist's instruction and misuse of dentures.
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Not following the recommended check-up plan.
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Accidents.
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Natural bone atrophy and degenerative changes in the periodontal ligament of a tooth.
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Diseases that have a negative impact on the chewing system (e.g. diabetes, epilepsy, osteoporosis, or conditions after radiation or after cytostatic therapy).
